Cookies Policy
Cookies Policy
Última actualización: 18 de septiembre de 2025
1. Introduction
This Cookie Policy explains what cookies are, how we use them on our Website and Platform (“Service”), what types of cookies we use, what information they collect, and how users can manage or delete them.
The use of cookies may involve the processing of personal data; therefore, the provisions of our Privacy Policy and the applicable data protection laws also apply, including:
Peru: Law No. 29733 – Personal Data Protection Law.
United States: California Consumer Privacy Act (CCPA) and applicable federal regulations.
Colombia: Statutory Law 1581 of 2012.
Chile: Law 19.628 on the Protection of Private Life.
Ecuador: Organic Law on the Protection of Personal Data (2021).
Brazil: General Data Protection Law – LGPD.
2. What are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, mobile phone) when you visit a website. They allow the site to remember your actions and preferences for a period of time, so you don’t have to reconfigure them every time you browse.
There are other similar mechanisms such as pixels, tracking tags, and local storage, which are considered cookies for the purposes of this policy.
3. Purpose of Using Cookies
We use cookies for the following purposes:
Strictly necessary: ensure the technical operation of the site, user authentication, and session management.
Performance and analytics: measure site activity, usage statistics, detect errors, and improve the user experience.
Personalization: remember preferences, language, region, and user settings.
Advertising and marketing: display relevant ads based on user interests and limit ad frequency.
Third-party cookies: installed by external services such as analytics providers (e.g., Google Analytics) or technological integrations (e.g., openai.com).
4. Types of Cookies We Use
Session cookies: temporary, deleted when the browser is closed.
Persistent cookies: remain on your device until they expire or are deleted.
First-party cookies: installed directly by our platform.
Third-party cookies: installed by external providers (e.g., cloud services, advertising, analytics).
5. Data Collected Through Cookies
Cookies may collect:
IP address and approximate geolocation data.
Device and browser identifiers.
Pages visited, time spent, clicks, and user actions.
Language preferences, user settings, and session data.
Access data related to authentication.
This information, combined with data registered on the platform (e.g., name, email, business name), may be considered personal data and will be processed according to applicable regulations.
6. Legal Basis
Explicit consent from the user: required in countries such as Peru, Colombia, Chile, Ecuador, and Brazil (LGPD).
Legitimate interest: for strictly necessary or security-related cookies, without which the service cannot be provided.
Regulatory compliance: transparency under the CCPA in the U.S. (right to opt-out).
7. Cookie Management and Deactivation
Users may manage their preferences through:
Consent banner: displayed when accessing the platform for the first time, where users can accept, reject, or customize cookie use.
Browser settings: most browsers allow rejecting all cookies, accepting only some, or deleting them manually.
Third-party opt-out: advertising and analytics providers offer direct exclusion mechanisms (e.g., Google Ads, Facebook Ads).
Note: Disabling cookies may affect the proper functioning of certain service features.
8. International Data Transfer
Cookies and the collected information may be transferred to and stored on third-party servers located outside the user's country, primarily in the United States (openai.com and cloud providers).
Protection mechanisms applied include:
Standard contractual clauses.
Data processing agreements with third parties.
Compliance with local regulations and international security commitments.
9. Third-Party Cookies
Third parties that may install cookies on our site include, without limitation:
Google Analytics and Google Ads (analytics and advertising).
Meta / Facebook (advertising and remarketing).
Technology infrastructure providers (e.g., openai.com, AWS, Microsoft Azure).
Each provider operates under its own privacy and cookie policies, which we recommend reviewing.
10. Data Retention
Data collected through cookies will be retained only for the time necessary to fulfill the defined purposes. Persistent cookies have a specified expiration period (e.g., 30 days, 6 months, 1 year), depending on their type and provider.
11. User Rights
Users may exercise their rights to:
Access the information collected through cookies.
Correct or delete data associated with cookies.
Object to the use of non-essential cookies.
Data portability, when applicable (under LGPD and Andean regulations).
Withdraw consent at any time.
12. Changes to This Policy
We may update this Cookie Policy periodically. Changes will be communicated through the website or direct notifications to users.
13. Contact
If you have questions or wish to exercise your rights regarding the use of cookies, you may contact us:
Email: marketing@aivahub.com
